Social Media Managment FAQs

To help you understand Social Media and the process just a bit more, here are common questions many customers ask us. More questions? Call us or fill out the inquiry form and I’ll get back to you ASAP!

Why should I invest in social media management?

At the very least, social media is great for increasing brand awareness and building a community of prospective clients. At most, social media can be a major revenue driver. It’s a facilitator of conversation. It’s one of the best ways to make an audience feel like a part of your brand, which drives purchases.

Hiring a social media manager can help your brand connect with new audiences, establish your expertise in your industry, and develop relationships with potential clients worldwide. ... If you're struggling to wear all of the hats in your business, chances are you don't have a sound social media strategy. 

At Social Salad, we have worked with a plethora of businesses, big and small across many industries and we know what works. View some of our social media management case studies.

Do you offer customisable social media packages?

We understand that no client is the same. We work with a range of budgets and can tailor a package that works best for you. Get in contact with us either by giving us a call or sending through an enquiry where we can go over your social media budgets, expectations and outcomes.

How does our social media management work?

Once you have enquired with us, we will set up a call/meeting to discuss what goals you are, wishing to achieve for your brand.

The next step is creating a "mock-up" of how we'd envision your page to look (this will require a $250 deposit which can also be used towards your chosen package). This ensures that YOU are happy with the design, and makes sure we're on the right track with your vision.

Once the "mock-up" is approved and a package chosen, we will create a months worth of content as part of a 1 month trial period. This 1-month calendar will need to be paid before posting commences.

The 1 month trial period allows businesses to make sure they are happy to continue with our minimum 3 month retainer.*

*To continue with our 3 month retainer, you will need to sign a contract committing to the 3 months.

Once you're happy we can continue for the following months!

If you wish to cancel our services, you will need to do so in writing before your retainer ends.

Why is social media important for my business?

Let’s start with one simple fact: your business needs a social media presence.

It doesn’t matter if you run a small local cafe or a large national company. Social media is more than just a phase. It is an essential piece of your business marketing strategy and it is constantly evolving!

Social platforms can help you connect with your customers, increase awareness about your brand, and boost your leads and sales. But you need a solid content marketing strategy.

Social media provides immense potential for businesses because consumers habitually log on to it daily and are exposed to companies.

Social media is a crucial part of your business marketing, but it doesn’t have to be stressful to manage. Take the first step, create a profile, and start engaging with your customers (or let us do it for you!)

As it continues to weave itself into the daily patterns of our lives, more consumers will go to new and upcoming social platforms for purchasing decisions. Those who have a strong social media presence and branding will increase conversion rates, while those without active social media campaigns could lose potential customers. Which company do you want to be?

Why should I outsource my social media managment to Social Sald?

We’ll take care of all your social media activities so that you can focus on all your other business activities. We take the hassle out of social media for you by ensuring you have a visible and memorable presence on this increasingly important business communication channel into the markets your target.

Check out our Google Reviews here.

How is the content created?

At Social Salad, we create all of the content. When we create the content, we ensure that it is completely on brand and create posts that are interesting and engaging to users to who read your posts.